I must reply to this post that since it’s been above 20 degrees, I reinstalled the door and it is functioning as advertised. Maybe the extreme cold took its toll on the door? With that said, the ladies and I are much happier with the door working than not working. . That is Millie and Chip checking out my driver I used to reinstall their automatic door. Such curious creatures! They are my clowns. They pull on my cargo pants while I’m sitting in my lawn chair and when I go to pet them they run away squawking!When I contacted them they sent this response. what is ironic, if I clicked on “buy again” it sent me to the exact same door being sold by the other company.
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