- May 16, 2011
- 11
- 16
- 89
I really dislike writing negative reviews....but, this company is making copycat type products that are far inferior (and causing injuries).
The Grandpa's style feeder is cheaper and has holes in the "step on" plate that birds get their toes stuck in. The port hole feeder traps birds and killed one of my juvenile (not a chick..she was 16 weeks old) hens. She could not get her head and neck out of the porthole.
The poultry netting and attachable gate is totally unusable. It sags and the poles are too flimsy to keep the netting off the ground (grounding out the fence and rendering it unusable). I tried to work with customer service at RentACoop ....sending them photos and solutions. They refused to send me more poles to try and get the fence to possibly work. Tyler at RentACoop said that of the 3500 fences they have sold....no one has ever asked for more poles.....and they wouldn't be sending me any, either. They told me to watch their videos and install it better. I watched the videos numerous times (before I even purchased the fence and gate.) installed, un-installed and re-installed it numerous times to try and make it work better. It needs stronger poles and MORE of them.
So, thank you for listening. I should have read more reviews before buying these products. I wanted to support RentACoop and their small family business and I got burned instead.
With that being said....I've had great success with Premier 1's products AND customer service.
DON'T WASTE YOUR MONEY ON RENTACOOP.
The Grandpa's style feeder is cheaper and has holes in the "step on" plate that birds get their toes stuck in. The port hole feeder traps birds and killed one of my juvenile (not a chick..she was 16 weeks old) hens. She could not get her head and neck out of the porthole.
The poultry netting and attachable gate is totally unusable. It sags and the poles are too flimsy to keep the netting off the ground (grounding out the fence and rendering it unusable). I tried to work with customer service at RentACoop ....sending them photos and solutions. They refused to send me more poles to try and get the fence to possibly work. Tyler at RentACoop said that of the 3500 fences they have sold....no one has ever asked for more poles.....and they wouldn't be sending me any, either. They told me to watch their videos and install it better. I watched the videos numerous times (before I even purchased the fence and gate.) installed, un-installed and re-installed it numerous times to try and make it work better. It needs stronger poles and MORE of them.
So, thank you for listening. I should have read more reviews before buying these products. I wanted to support RentACoop and their small family business and I got burned instead.
With that being said....I've had great success with Premier 1's products AND customer service.
DON'T WASTE YOUR MONEY ON RENTACOOP.