I think it's more of a 'don't care' attitude with a little "let's give this person ducklings instead of the chicks, and see if they notice" 😉
I'm straying more away from these box store chicks unless I've researched exactly what I want. I'll be hatching all my own this coming new year.
This article completely explains 'Chicken Math' and how it relates to our actual chicken count when we need it justify our next chick purchase.
https://www.backyardchickens.com/articles/chicken-math-101-%E2%80%93-with-quiz.75403/